"I ordered this book for my husband's 70th b-day to arrive the day before. It arrived on time, but the personalization I requested wasn't THERE. I immediately called customer service and they refunded by order. So disappointed as this was to be the best gift ever for my newspaper reading husband. Doubt I'll order from this company again."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the inaccuracy in personalization and we are investigating this potential issue. We stand behind all of our products and are happy that you were able to resolve your issue with customer service. We appreciate you bringing this to our attention and we hope you will give us another look in the future.