"I was expecting a very nice case but upon arrival some of the portfolios had blemishes in the leather very noticeable. The zipper was very hard to open and shut and that alone is a deal breaker. the closure to close the portfolio is tight as well, so imagine it being filled with jewelry, i imagine the closure popping open often. All in all, not happy."
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Response From Red Envelope:
Thank you for taking the time to post a review. We apologize for the quality issues you have experienced with our Jewelry portfolio, as this should not have occurred. We stand behind all of our products and we wish to rectify this for you. Please contact customer service for a refund.