"The concept and design are very cute. I loved the idea of a sideways cross. However, when it arrived I was surprised to see how small and how flimsy the the charm and chain are. The photo is deceiving. The charm is so tiny , it looks more like a kink in the chain. In fact I have a freckle on my neck that is longer. The charm is so small someone has to come really really close to you to make out what it is. The chain is so thin and fragile, not good for anyone with long hair, it will get lost. I am thinking of exchanging for the cross inspired bracelet, hoping that will lie flat across the wrist."
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Response From Red Envelope:
Thank you for taking the time to post a review. Our inspirational charm necklace is intended to be dainty and delicate and we apologize that this product did not meet your needs. However, we understand that our customers are unique, with individual preferences. If you wish to exchange the item for something else in our collection, please contact a customer service agent to facilitate an exchange.